About us
The Chronologic Story
Delivering software solutions that work
For over 20 years now, Chronologic has successfully been saving businesses across the UK and Europe time, stress and money, by delivering market-leading employee management software to companies in a wide variety of sectors that include construction, manufacturing, hospitality, HR, recruitment, healthcare and retail.
Over this time, we have experienced first-hand the way in which we work go through several monumental changes. Our values, on the other hand, have never wavered. This has made our company name synonymous with honest, friendly and reliable service, that gets the job done.
We know that every new customer is investing not only in one of our systems, but also in us; our experience, implementation, training skills and our ongoing support. Each one is at the beginning of a critical change to the way they work, a change that will affect almost every employee in their business. This is not something we take lightly. We also understand that, before taking that step, potential customers also like to know more about who we are, and rightly so.
To summarise the way we work, let us share with you a simple guide to our dos and don'ts:
We've been impressed by the adaptability of the product. We have a large number of shift patterns and pay rates and the system has been able to cope with all of these.
We do
Listen
No-one knows your company and its needs more than you. Certainly not us. So, in order to help you as best we can, we listen carefully when you tell us what you need, or what issues you are having. By paying close attention, we often identify additional needs that you may not even be aware that you have and then offer a solution, whether your main concern is absence and attendance management, scheduling, payroll calculations or data reporting.
Deliver
You'll receive exactly what you expected to from us, and probably a bit more on top. The investigative process we go through before you sign up for any of our products means that by the time you start using our software, we are 100% confident that your expectations will be met, if not succeeded.
Care
Our clients know they can always reach out to a member of our support team, and will find a helpful, friendly voice at the end of the phone, to resolve whatever issues may arise. Because our clients deserve - and receive - our very best efforts. All of our training, support and distribution is carried out from our Somerset HQ by our friendly team who are always happy to help in any way they can.
We don't
Cold call. Ever.
We see no point whatsoever in randomly calling businesses. It's a fruitless, time-consuming strategy that tends to make companies rather unpopular, and is something we have never done. All of our enquiries are incoming, and we then respond to specific questions with tailor-made solutions.
Hard sell.
A member of our friendly team will schedule a chat, and explain what our products can offer your company, depending on your unique needs. If you want to sign up, great! If you don't feel it's right for you, absolutely no worries. This is business, and just as we do what's best for ours, we know you will make the choices you feel are best for yours.
Overpromise or lie.
We may not always tell you what you want to hear - sometimes the truth is that, unfortunately, the product just cannot do what you want or need it to. And, if that's the case, we will never tell you it can.
Spam you.
We've never been one of those companies who think it's useful or productive to send you unwanted emails. That simply isn't who we are.
What we do
At Chronologic, we offer a portfolio of employee management software solutions. Or, to put it even simpler, we save companies time, money and unquantifiable amounts of stress, by providing products that offer functions such as:
- Employee attendance management
- Absence management
- Rotas and Scheduling
- Holiday management
- Time off in lieu (TOIL) management
- Payroll calculation and reporting
- Departmental budget forecasts and reporting
- Overtime and shift calculations
- Fire roll call generation
- Compliance and certification check to meet relevant laws, standards & union agreements
Depending on the nature and size of your company, our solutions are fully scalable, meaning they grow with your business over time.
I have had to deal with many different software applications and associated support desks. I can quite happily say that none so far compare remotely to the level of support we received throughout the migration from the old time and attendance system to the installation of WFM. Chronologic continues to deliver an impeccable level of support and service, there are never any problems only solutions.
